Privacy Policy

1. Introduction

Welcome to Lumina: AI Image SEO ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application ("Lumina: AI Image SEO" or the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you install and use our App, we may collect the following types of information:

2.1 Store Information

• Store name and domain (e.g., your-store.myshopify.com)
• Store owner email address
• Store locale and currency settings

2.2 Product Information

• Product titles and descriptions
• Product image URLs (images are processed but not stored)
• Product image alt text (before and after our modifications)

2.3 Usage Data

• Number of images processed
• Feature usage statistics
• Subscription and billing information

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our alt text generation services
• AI Processing: To send product images to our AI service for alt text generation
• Account Management: To manage your subscription and billing
• Customer Support: To respond to your inquiries and provide assistance
• Service Improvement: To analyze usage patterns and improve our App

4. Third-Party Services

Our App uses the following third-party services to provide its functionality:

4.1 OpenAI

We use OpenAI's Vision API to analyze product images and generate descriptive alt text. When you use our service, your product images are sent to OpenAI for processing. OpenAI processes this data according to their privacy policy. We do not permanently store your images; they are processed in real-time and discarded after alt text generation.

4.2 Amazon Web Services (AWS)

We use AWS infrastructure to host our application and store usage data securely. All data is encrypted in transit and at rest.

4.3 Shopify

As a Shopify App, we integrate with Shopify's platform to access your store data and process billing through Shopify's subscription system.

5. Data Retention

We retain your data for as long as your App is installed and your account is active. Upon uninstallation:

• Usage statistics are retained for up to 48 hours for compliance purposes
• History logs are deleted within 48 hours of app uninstallation
• All personal data is purged according to GDPR requirements

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Regular security audits and updates
• Access controls and authentication

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your personal data

To exercise these rights, please contact us at the email provided below.

8. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With service providers who assist in operating our App (as described in Section 4)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property

9. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ramazanusen@gmail.com